Support for Families
Everything you need to help your child manage their health passport with confidence. Get started, learn how to use your passport, and connect with our support team.
Getting Started
Three simple steps to start managing your child's health with confidence.
Sign Up
Create an account and register your child for a digital health passport. It only takes a few minutes.
Learn how to sign upSet Up
Personalise the passport with your child's health information, action plans, and emergency contacts.
See setup guideUse Daily
Access your child's health information anytime, track symptoms, and share with carers when needed.
Daily usage tipsHow Your Passport Helps
Designed by families, for families. Here's how your child's digital passport makes managing their condition easier.
All in One Place
Store all your child's health information, action plans, and contacts in a single, easy-to-access app.
Easy Sharing
Share your child's passport securely with teachers, carers, and healthcare teams with one tap.
Action Plans
Access your child's personalised action plans anytime, so you're always prepared.
Track Symptoms
Log symptoms and triggers to help identify patterns and inform healthcare appointments.
Works Offline
Access all vital information even without internet connection—perfect for trips and emergencies.
Child-Friendly
Designed with children in mind, with age-appropriate interfaces and engaging visuals.
Watch How It Works
See how easy it is to use your child's digital health passport. This short video walks you through the key features and shows you how to get the most from your passport.
- Setting up your child's profile
- Navigating the action plan
- Sharing with teachers and carers
- Tracking symptoms over time
Video coming soon
Common Questions from Families
Get answers to the most frequently asked questions from parents and carers.
Have another question? Browse all FAQs or contact our support team.
Need More Help?
We're here to support you every step of the way.
Helpful Resources
Explore our passports and learn from other families.
Ready to Get Started?
Download your child's digital health passport and start managing their condition with confidence.